Guest Information

Welcome! To ensure you have a comfortable and enjoyable experience, please take a moment to read the guest information provided. It contains important details about the property, amenities, rules and regulations, and helpful tips to make the most of your stay. Thank you for your attention and have a wonderful time!”

PHONE:
Reception – Dial 9
Outside Line – Dial 0 (charges apply)
Emergency – 000
Police – 6363 6399
Orange Health Service – 6369 3000

RECEPTION OPENING HOURS:
Weekday – 6.30am – 9.30pm
Saturday – 8.00am – 9.00pm
Sunday – 8.00am – 8.00pm
Monday – 8.00am – 9.30pm
Public Holidays – Opening hours limited

NIGHT SECURITY:
Friday + Saturday – from 10.30pm. Dial 9

NO PARTY POLICY:
If a party is in progress and asked to cease and it does not we reserve the right to ask all occupants to leave / vacate the room. No refunds given.

WIFI:
Network – Caleula Hotspot FREE WIFI Click free access tab and enter keyword.

BREAKFAST
Breakfast is available to your room each morning. Please complete the In Room Breakfast menu and return to reception by 8.30pm for delivery the next day. Cooked breakfast Monday – Friday. Early rise 7 days.

BOTTLED WATER:
1 complimentary bottle is provided on arrival. To purchase extra bottles please contact reception.

LUNCH PACK:
Available to order Monday – Saturday. Make your selection on Breakfast menu and return to reception by 8.30pm.

LAUNDRY:
Same day laundry service. Place your items in the bag provided and return to reception. $20/bag.

PLEASE BE ADVISED THAT YOU ARE IN A NON SMOKING ROOM, AND SMOKING IS NOT PERMITTED IN THIS ROOM.

AS YOU ARE PROBABLY AWARE, TO SMOKE IN A NON SMOKING AREA IS A BREACH OF THE LAW, AND IN ADDITION TO ANY PENALTY THAT COULD BE IMPOSED BY A COURT, YOU CAN ALSO BE REQUIRED TO PAY THE COSTS OF THE FUMIGATION OF THE ROOM. THIS INVOLVES THE CLEANING OF ALL BEDDING AND CURTAINS, AND THE CLEANING OF THE CARPET. THE COST OF THIS PROCESS EXCEEDS $250.

ORANGE 360:
For more information about Orange visit the Orange 360 website.